PRIVACY POLICY

Privacy Policy – Royal Darbar

Effective Date: August 2025

At Royal Darbar, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect the personal information you provide when using our website, services, or communications. By using our website, you agree to the practices described here.

1. Information We Collect

We may collect personal information you provide voluntarily, including but not limited to:
Name, email address, phone number, and postal address
Food preferences and allergy information
Date of birth and special requests for table bookings
Number of people for bookings
Newsletter subscription details

We may also collect information automatically through our website platform, including IP addresses, browser type, and browsing activity, via cookies or similar technologies used by Wix.

2. How We Use Your Information

We use your personal information for purposes including:

Managing table reservations through OpenTable
Assisting with takeaway or delivery orders via third-party services (Uber Eats, Just Eat, Deliveroo), including passing necessary details to payment processors
Communicating with you about bookings, promotions, and newsletters via email, WhatsApp, or other channels
Improving our services, website experience, and content

3. Third-Party Services

Our website integrates with third-party services for operational purposes, such as:
Wix: Website hosting and functionality, including potential analytics and cookies
OpenTable: Table bookings
Delivery Partners: Uber Eats, Just Eat, Deliveroo for online orders and payments

These third parties may have their own privacy policies. We encourage you to review them when using their services.

4. Cookies and Tracking

We may use cookies and similar technologies to improve website functionality, track user activity for analytics, and personalise your experience. These are managed through Wix. You can adjust your browser settings to refuse cookies, but some features of the site may not function properly.

5. Data Sharing and Security

We do not sell or rent your personal information. We may share your data with trusted third parties only as necessary to provide services, process payments, or comply with legal obligations.
We implement reasonable security measures to protect your data from unauthorised access, disclosure, or misuse.

6. Marketing Communications

By subscribing to our newsletter or providing contact details, you consent to receive promotional messages from Royal Darbar. You can opt out at any time via the unsubscribe link in emails or by contacting us directly.

7. Your Rights

You have the right to:

Access the personal data we hold about you
Request corrections to your data
Request deletion of your personal information
Withdraw consent for marketing communications at any time

For any privacy-related requests, please contact us at info@royaldarbar.co.uk
or 01243 430095.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the effective date updated. We encourage you to check periodically for updates.